Contact Us
Talk to a human about your water.
Call, text, or email — a real person answers during business hours, and we check messages evenings and weekends too.
- Phone / text: 980-428-6713
- Email: support@hydrohaven.us
- Hours: Mon–Fri Monday–Friday, 9am–5pm ET ET · Sat Monday–Friday, 9am–5pm ET ET
- Mail: 10926 David Taylor Dr, Charlotte, NC
Use the contact form below with your topic (help choosing a system, order question, filter subscription, warranty or return, or other). Tick the box to get product news and filter reminders — it is unchecked by default.
We reply within one business day. For urgent install questions, call or text — it is faster.